December 6, 2023

Important Updates Regarding Your Website Services


I hope this message finds you well. Custom Fit Online has been honoured to host and maintain your website throughout the past year, and we sincerely appreciate your continued partnership.

Explanation of Your Invoice:

We recently issued an invoice for WordPress-related charges beyond standard web hosting. We need to provide transparency about these charges.

WordPress Themes, Plug-ins & Widgets:

Your website is crafted using WordPress, a versatile content management system. Custom Fit Online utilizes free and licensed plug-ins and themes to enhance your website's functionality.

While most plug-ins are free, certain advanced features require paid licenses, such as improved search engine optimization, faster load times, Google Drive backups, and embedded widgets for galleries and social media channels. We calculate and invoice our clients annually to cover these costs, ensuring a cost-effective approach compared to individual plug-in purchases.

The licensed (paid) WordPress plug-ins used for your website are listed on the invoice you received.

Beginning January 1st, 2024, we will transition to monthly billing for WordPress plug-ins and widgets to provide more cost management flexibility.

Changes to Billing Structure:

Starting in 2024, we will implement monthly billing for WordPress plug-ins and widgets, a departure from the previous annual billing cycle.

WordPress Updates in 2024:

Custom Fit Online has historically updated WordPress plug-ins, themes, and widgets at no additional charge. Timely updates contribute to the optimal performance and security of your website. If you wish to delve deeper into this topic, WordPress has outlined essential maintenance tasks in a blog post titled "Crucial Websites Maintenance Tasks to Keep Your Site Running Smoothly."

As of 2024, we will introduce WordPress Maintenance Plans, offering various options and associated costs. Websites not covered by these plans will no longer receive maintenance services.

Best Wishes for 2024!

Thank you for choosing Custom Fit Online. We extend our warmest wishes for a prosperous 2024 and beyond.

Please feel free to reach out to me if you have any inquiries or concerns.


Roy McClean
Founder & Managing Director
Custom Fit Communications Group Inc. d/b/a Custom Fit Online

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